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Validity : 02nd Aug'26 to 12th Aug'26
Human Error Reduction Techniques for Floor Supervisors
- Understand human error: its factors and causes.
- Recognize the vital role of supervision in fostering a high-reliability team for regulatory and business compliance.
- Explore common supervision-related pitfalls and how to avoid them.
- Identify root causes and CAPA associated with supervisory errors.
- Measure and monitor human error rates and track department metrics effectively.
- Learn actionable steps to enhance human reliability at your site.
- Discover how AI integration can aid supervision in error reduction.
- Background on human error phenomena and its implications.
- Understanding what constitutes human error and how to prevent it.
- Exploring supervision's role in reducing errors and improving reliability.
- Examining the root causes of errors attributed to supervisors and how to address them.
- Identifying operator errors as root causes and when supervisory intervention is necessary.
- Controlling human error through effective supervision.
- Addressing common issues such as memory failures, overconfidence, and vigilance lapses with supervisory strategies.
- Error types, trending, tracking, and prediction tools.
- Assessing CAPA effectiveness and integrating ChatGPT for enhanced performance.
Overview of the webinar
Supervision plays a pivotal role in reducing human error and ensuring operational excellence in GMP-regulated and compliance-driven industries. Supervisors are responsible for managing critical factors like planning, communication, scheduling, and preparation—all of which directly influence human reliability. However, systems often contain hidden weaknesses that allow errors to persist.
This webinar focuses on empowering supervisors with practical tools and strategies to identify and address these vulnerabilities. By understanding human behavior, error psychology, and supervisory root causes, participants will learn how to build error-resistant teams and systems. From analyzing error trends to implementing CAPAs and leveraging AI for supervision, this session provides actionable insights to enhance performance, improve compliance, and prevent reoccurring issues.
Who should attend?
- Supervisors, Managers, and Directors
- Operations and Manufacturing Teams
- Plant Engineering Staff
- QA/QC Professionals
- Process Excellence and Improvement Specialists
- Industrial and Process Engineers
- Compliance Officers
- Regulatory and Legislative Affairs Professionals
- General/Corporate Counsel
Why should you attend?
Supervisors are at the frontline of managing and reducing human error in GMP-regulated environments and other compliance-driven industries. Preparation, planning, communication, and scheduling are just a few critical factors that influence operational success. Yet, many systems unintentionally allow errors to occur due to overlooked weaknesses.
This training equips floor supervisors with practical tools and strategies to enhance human reliability, align their teams, and address systemic flaws that contribute to human error. Learn how to implement proven methodologies to correct, prevent, and avoid recurring issues, ensuring compliance and operational excellence.
Faculty - Dr.Ginette Collazo
Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with more than 20 years of experience specializing in Engineering Psychology and Human Reliability. These disciplines study the interaction between human behavior and productivity. She has held positions leading Training and Human Reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry.
In 2009, Dr. Collazo established Human Error Solutions (HES), a US-based boutique consulting firm. She has positioned herself as one of the few Human Error Reduction Experts worldwide. HES, led by Dr. Collazo, developed a unique methodology for human error investigations, cause determination, CA-PA development, and effectiveness implemented and proven amongst different industries globally. Furthermore, this scientific method has been applied in critical quality situations and workplace accidents. A GMP expert also has a Keynote Speaker at significant events worldwide.
Ginette Collazo, Ph. D., is the author of several books, “Including Human Error: Root Cause Determination Model” and “Mission Matters: World Leading Entrepreneurs Reveal their Top Tips to Success.”
Also, she is the host of The Power of Why Podcast. A show about human behavior in the workplace and critical thinking.